FAQ

Q: How to choose the right size mattress, bookshelf, and coffee table for my space?


A: Follow these sizing tips for a perfect fit:

  • Mattress: Measure your bed frame or bedroom floor space first. Twin (38”×75”) and Twin XL (38”×80”) are ideal for small bedrooms; Queen (60”×80”) fits most master bedrooms; King (76”×80”) and California King (72”×84”) are great for spacious rooms. Ensure there is at least 2 feet of walking space around the bed.
  • Bookshelf: Measure your wall width and ceiling height. For small spaces, choose a narrow bookshelf (12–18” wide) or floating shelves; for large rooms, opt for a wide or modular bookshelf (36”+ wide). Ensure the bookshelf height is at least 6 inches below the ceiling.
  • Coffee Table: Leave 18–24 inches of space between the table and your sofa for easy movement. The table height should match or be 1–2 inches lower than your sofa seat height. Round tables work well in small living rooms; rectangular tables suit larger spaces.
  • Contact our customer service team with your room measurements for personalized recommendations.

Q: What materials are your products made of, and how to maintain them?


A: We use high-quality, durable materials that meet U.S. safety standards, with the following care tips:

  • Mattress: Memory foam mattresses need to be rotated every 3–6 months to prevent sagging; hybrid mattresses (foam + springs) can be flipped if labeled double-sided. Use a waterproof mattress protector to avoid stains; spot clean with mild detergent if needed.
  • Bookshelf: Solid wood bookshelves should be wiped with a damp cloth and polished every 3 months to prevent scratches; particleboard shelves need to be kept away from moisture to avoid warping. Do not exceed the weight capacity listed on the product page.
  • Coffee Table: Marble tables should be sealed annually to resist stains; wooden tables can be polished with furniture wax; glass tables need regular cleaning with glass cleaner to avoid smudges. Use coasters for hot or cold drinks.

Q: Do you offer a sleep trial for mattresses, and how does it work?


A: Yes! All our mattresses come with a 60-day sleep trial (30 days of use + 30 days to initiate a return). You can test the mattress in your own home, and if it’s not the right fit, you can request a return for a full refund (minus a 15% restocking fee and pickup fee, if applicable). We recommend sleeping on the mattress for at least 2 weeks to allow it to break in fully before deciding.

Q: Can I return a bookshelf or coffee table if it doesn’t fit my room?


A: Yes, you can initiate a return within 30 days of delivery (60 days for mattresses), provided the furniture is unused, unassembled (if possible), and in original condition. You will need to request a Return Authorization (RA) number first, and a pickup fee + 15% restocking fee will apply. We highly recommend double-checking your room measurements before placing an order to avoid this situation.

Q: Do you offer bulk purchase discounts for interior design firms or property managers?


A: Yes, we offer tiered bulk discounts for businesses and organizations:

  • 5–10 units: 10% off retail price + free white-glove delivery + custom labeling options.
  • 11–20 units: 20% off retail price + free expedited delivery + bulk packaging.
  • 21+ units: 30% off retail price + dedicated account manager + priority production for customized furniture + free nationwide shipping.